Content Guidelines

Our Mission

WarnOthers.com exists to help people make informed decisions by sharing genuine experiences. These guidelines ensure our platform remains trustworthy and useful.

What Makes a Good Complaint

Be Specific

• Include dates, times, and locations when relevant
• Describe exactly what happened
• Explain how you were affected

Be Factual

• Stick to facts you can verify
• Clearly distinguish between facts and opinions
• Avoid exaggeration

Provide Evidence

• Upload receipts, contracts, or correspondence
• Include screenshots of relevant communications
• Redact personal information from documents

Prohibited Content

False Information

• Fabricated or exaggerated complaints
• Complaints about experiences you didn't have
• Intentionally misleading statements

Personal Attacks

• Threats of violence or harm
• Harassment or bullying
• Discriminatory language

Private Information

• Home addresses
• Personal phone numbers
• Social Security or ID numbers
• Financial account information

Inappropriate Content

• Explicit sexual content
• Graphic violence
• Illegal content

For Businesses Responding

Do:

• Respond professionally and courteously
• Acknowledge the customer's experience
• Offer concrete solutions when possible
• Take responsibility for genuine mistakes

Don't:

• Attack or insult complainants
• Make legal threats to silence criticism
• Share private customer information
• Post fake positive reviews

Moderation Process

All content is reviewed by our moderation team. We may:

• Approve content that follows guidelines
• Request edits for minor issues
• Reject content that violates guidelines
• Remove previously published content if violations are found

Reporting Violations

If you see content that violates these guidelines, please report it using the "Report" button on any complaint or comment.

Consequences

Violations may result in:

• Content removal
• Warning to the user
• Temporary suspension
• Permanent account ban

Questions? Contact us at support@warnothers.com.